Privacy Policy

At Stellar Tech FZC LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide through our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, passport details, and other identifying information you provide when contacting us or requesting our services.
• Business Information: Company name, trade license details, and business activity when using our AML compliance or business setup services.
• Usage Data: IP address, browser type, pages visited, time spent, and other analytics data collected automatically.
• Cookies: Small data files stored on your device to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services (AML compliance, travel bookings, business setup).
• To respond to inquiries, process bookings, and deliver service consultations.
• To comply with legal and regulatory obligations, including UAE AML/CFT requirements.
• To send service updates, newsletters, and marketing communications (with your consent).
• To improve our website, services, and customer experience.
• To detect and prevent fraud, security incidents, or abuse of our services.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, government agencies for business setup).
• Regulatory Authorities: UAE government agencies and regulators as required by law.
• Partners: Travel suppliers, hotels, tour operators, and free zone authorities to fulfill service requests.
• Legal Requirements: When required by law, court order, or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including UAE AML record-keeping requirements of minimum five years), resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal retention obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver relevant content. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the details below.